India Targets E-Commerce Dark Patterns in Nationwide Regulatory Crackdown
India’s Ministry of Consumer Affairs has launched an enforcement campaign against dark patterns in digital commerce. Eleven companies, including Zepto, Rapido, Uber, and Ola, have received formal notices for violating interface design guidelines that undermine consumer autonomy. The ministry is enforcing the Guidelines for Prevention and Regulation of Dark Patterns, published in 2023, and has … Read more